Unable to answer a customer
A:Excuse me? Are you listening to me?
B:Yes, sir. I understand why you’re upset, sir.
A:Well then, do something about it!
B:I am very sorry, sir. But, at the moment, there is really nothing I can do. As soon as my supervisor comes in, I will contact you.
无法答复顾客
A:喂?你在听我讲话吗?
B:是的,先生。我明白您为什么恼火。
A:那好,你怎么办?
B:非常抱歉,先生。可这会儿我的确无能为力。我的上级一来,我立刻就跟您联系。
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