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Good afternoon. Can I help you?
下午好。我能帮你些什么吗？
Yes, please. I bought this CD player here and there's something wrong with it.
是的。我在这里买了这个CD播放器，它出了一些问题。
I see. When did you buy it?
我懂了，你什么时候买的？
I only bought it three days ago, on Monday.
我三天前才买的，那天是星期一。
I felt quite angry, you know.
我感到很生气，你知道的。
Sorry, sir. Well, I can give you the money back or change the CD player for a new one.
对不起，先生。嗯，我可以给你退钱或者换一个新的CD播放器。
I think I'd like my money back, please.
我想我更希望退钱，谢谢。
Certainly. Can you write your name on this form, please?
好的。请你在这表格上写上你的名字好吗？
Of course. Here you are.
当然。给你。
Thank you very much. Here's your money, $89.50.
非常感谢你。这是你的钱。89.50美元。