A: Madison Suites, how may I help you?
B: Yes, I'm calling from Mexico. I will be in town next week and would like to know if you have availability.
B: OK ma'am, can you tell me the date you expect to check in?
A: Yes, July ninth. I will be there for seven nights.
B: We have a junior single suite or a superior double suite available for those dates.
A: What's the difference?
B: The junior suite is smaller and has one twin bed, while the superior suite has a double bed and mini-bar.
A: OK, I would like to reserve the superior suite. Is breakfast included?
B: Yes, a buffet breakfast is served every morning. I will need your name and your credit card details in order to complete the reservation.
A: Sure, my credit card number is...
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